Returns & Exchanges
At Apothekary, we want you to be completely satisfied with your wellness journey, which is why we offer a 30-day return policy on all eligible products. If you are not happy with your purchase, we are here to assist with a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
- 2.Prepare Your Package
Securely pack the items in their original packaging and attach the prepaid shipping label provided via email.
- 3.Ship It Back
Drop off your package at any authorized carrier location and keep your tracking receipt for reference.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days.